How do I make a TrailBit™ warranty claim?

Making a warranty claim is straightforward. If you purchased your TrailBit™ product through an authorised retailer or dealer, we recommend contacting the place of purchase first. They can assist with the initial assessment of your claim and, where appropriate, liaise with Outdoor Nation Pty Ltd on your behalf. If you purchased directly from TrailBit™, simply contact us using the details provided on our Warranty page.

To help us assess your claim as quickly as possible, please provide valid proof of purchase together with a description of the reported defect. In some cases, we may request that the product be returned for inspection and testing before a warranty remedy is provided. This process helps us verify the reported fault and ensure every claim is assessed fairly and consistently.