Do I need proof of purchase for a warranty claim?

Yes. Valid proof of purchase is required to make a claim under the TrailBit™ manufacturer's warranty. Your proof of purchase confirms the date your product was purchased, where it was purchased and whether it falls within the applicable warranty period. This information allows us to process your claim accurately and efficiently.

Acceptable proof of purchase generally includes a tax invoice, sales receipt or retailer order confirmation that clearly identifies the product and purchase date. If you purchased your TrailBit™ system from an authorised retailer or dealer, we recommend retaining your receipt in a safe place for the duration of the applicable warranty period.